BestPermits ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data. This policy applies to all users of BestPermits, including our website and services at bestpermits.com.
By accessing or using BestPermits, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our service.
We collect different types of information depending on how you use BestPermits:
We may receive information about you from our service providers, including payment processors (Stripe), email service providers (Resend), and analytics services (Google Analytics).
We use the information we collect for the following purposes:
We use trusted third-party services to operate BestPermits. These providers have access to your information only as necessary to provide their services and are contractually required to protect your data:
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Billing name, address, payment method |
| Resend | Email delivery | Email address, account information |
| Vercel | Website hosting | IP address, usage logs |
| Google Analytics | Analytics and usage tracking | Device info, pages viewed, usage patterns |
These providers have their own privacy policies. We recommend reviewing them to understand how they handle your data. We do not sell or rent your personal information to third parties for marketing purposes.
We retain your information for as long as necessary to provide our service and fulfill the purposes described in this policy. Retention periods vary based on the type of information and how we use it:
You may request deletion of your account and associated data at any time. See Section 6 for instructions on exercising your rights.
Depending on your location, you may have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you in a portable format. Email us at hello@bestpermits.com to request your data.
You can update your account information at any time by logging into your account or contacting us directly.
You may request deletion of your account and associated personal data. We will delete your information within 30 days, except where we are required to retain it for legal or compliance purposes. To request deletion, contact us at hello@bestpermits.com.
If you receive marketing emails from us, you can unsubscribe by clicking the "Unsubscribe" link at the bottom of the email or by contacting us directly. You will always receive transactional emails about your account and service, even if you opt out of marketing communications.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. See Section 7 for more information.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your data, and the right to opt-out of the sale or sharing of personal information. We do not sell your personal information. To exercise these rights, contact us at hello@bestpermits.com. We will respond to verifiable requests within 45 days.
If you live in another U.S. state with privacy laws (such as Virginia, Colorado, Connecticut, or Utah), similar rights may apply. Please contact us if you have questions about your rights.
BestPermits uses cookies and similar tracking technologies to enhance your experience and understand how you use our service.
Most web browsers allow you to control cookies through settings. You can:
Disabling cookies may affect your ability to use certain features of BestPermits. For more information, visit allaboutcookies.org.
We use Google Analytics to track usage patterns and improve our service. Google Analytics uses cookies to collect data about your device, browser, and how you interact with our site. Google does not identify you personally. You can opt out of Google Analytics tracking by using Google's opt-out browser extension.
BestPermits is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately at hello@bestpermits.com.
We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, and destruction. These include:
However, no security system is impenetrable. While we work to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
BestPermits is operated from the United States. Your information will be stored and processed in the United States. If you access BestPermits from outside the U.S., you consent to the transfer of your information to the United States, which may have different data protection laws than your home country.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the effective date at the top of this page. For significant changes, we may also send you an email notification. Your continued use of BestPermits after such changes constitutes your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
We aim to respond to all privacy inquiries and requests within 30 days.
If you are located in the European Union, UK, or European Economic Area, the General Data Protection Regulation (GDPR) may apply to your data. BestPermits is currently focused on serving U.S.-based restaurants and does not knowingly collect personal information from EU residents. If you are subject to GDPR and believe your data is being processed, please contact us at hello@bestpermits.com.